FAQ for County & Municipal Officials
- What is an entity? (clerk)
- Can there be more than one administrative user for an entity? (clerk)
- What is the difference between adding a board and uploading a board? (clerk)
- What is an application cycle? (clerk)
- What does “type of app” mean when I’m inputting a new board? (clerk)
- Why do I need to specify our boards and commissions’ areas of interest, experience, and expertise? (clerk)
- How do I have additional choices added for my entity’s board’s interest areas, experience, and expertise? (clerk)
- How can I note that a vacant position is tied to a specific district or qualification requirement? (clerk)
- Why am I being asked to provide demographic information for existing board members? (clerk)
- What positions are citizens able to apply for? (clerk)
- How does submitting an application work? (clerk)
- Can citizens apply for multiple boards and commissions? (clerk)
- May citizens upload different cover letters for different positions? (clerk)
- Can applicants update their resumes or applications after they’ve applied for a position? (clerk)
- What do the various application statuses mean? (clerk)
- How can application statuses be changed? (clerk)
- Can applications be withdrawn by an applicant? (clerk)
- Who can review submitted applications? (clerk)
- How can decision-makers review applications? (clerk)
- How do I download application materials? (clerk)
- Does the chat have read receipts? (clerk)
- How is our data kept secure? (clerk)
- How do I provide feedback on the platform? (clerk)
- I have a question or need help. Who do I contact? (clerk)
- How do I keep a board or commission from displaying to citizens? (clerk)
- How can I generate reports about my boards? (clerk)
- What does the “p” next to an applicant’s name mean? (clerk)
- What does “other” term length mean? (clerk)
- Why can’t I select term length when entering a board member? (clerk)
- Why can't I log in?