If you're having difficulty logging in, please click "forgot password" and reset your password. A dialogue box will appear asking for a pin. Do not close that window. An email will be sent to you with the pin. Please then enter that pin on the login screen. If you do not receive the email, please check your junk folder.
If you receive an "incorrect username or password" error message after resetting your password, you may need to clear your browser's cache and cookies. Instructions to do so are below.
How to clear your cache and cookies in Google Chrome
How to clear your cache and cookies in Safari
How to clear your cache and cookies in Firefox
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