How are application statuses updated? (citizens)

When an application is submitted, the application status will show as “submitted.” Once an entity’s administrative user opens the application, the status will automatically change to “viewed.” However, any subsequent status changes will not be automatic. The clerk will need to select a status update if they would like to let the citizen know they are being considered for a position, that appointments have been deferred, or that the entity will not be moving forward with their appointment.